Refund policy
Return & Refund Policy
We want you to be satisfied with your purchase.
Returns
We accept returns within 14 days of delivery for eligible items.
To qualify for a return, items must be:
* Unused
* In their original packaging
* In the same condition they were received
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
* Your order number
* Photos of the product
* Photos of the packaging
We'll review your request and arrange a replacement or refund if approved.
Refunds
Once your return is received and inspected, we'll notify you of the status of your refund.
Approved refunds are issued to your original payment method. Depending on your bank or card issuer, it may take several business days for the refund to appear.
Non-Returnable Items
We do not accept returns for:
* Used products
* Gift cards
* Downloadable digital products
* Clearance or final sale items
* Items damaged through misuse
Order Cancellations
Orders may be cancelled within 12 hours of purchase.
After an order has entered processing or has shipped, it can no longer be cancelled.